Terms of service
Welcome to Merovine. These Terms of Service ("Terms") apply to your use of our website and any purchase you make from us. By accessing our website or placing an order, you agree to be bound by these Terms.
1. General Information
This website is operated by Merovine. Throughout the site, the terms "we", "us", and "our" refer to Merovine. We offer this website, including all information, tools, and services available from it, to you conditioned upon your acceptance of these Terms.
2. Eligibility
By using this website, you confirm that you are at least 18 years of age, or that you are using the website under the supervision of a parent or legal guardian.
3. Products
We make every effort to display our clothing as accurately as possible, including colors, fabrics, and sizing. However, actual colors may vary slightly depending on your screen settings. Please refer to the size guide and care instructions on each product page.
4. Pricing
All prices are listed in US Dollars (USD). Prices are subject to change without notice. The price charged will be the price displayed at the time your order is placed.
5. Orders
We reserve the right to refuse or cancel any order for reasons including product availability, errors in product or pricing information, or suspected fraud. If your order is cancelled after payment, you will receive a full refund.
6. Payment
Payment must be completed at the time of purchase using one of the payment methods available at checkout. All payments are processed through secure, encrypted payment providers.
7. Shipping and Delivery
We ship to addresses within the United States. Orders are processed within 1–3 business days, and most orders arrive within 7–12 business days after dispatch. We offer free shipping on all US orders. For full details, please see our Shipping Policy.
8. Returns and Refunds
You may request a return within 30 days of receiving your order, subject to the conditions in our Return & Refund Policy.
9. Intellectual Property
All content on this website, including text, images, logos, and graphics, is the property of Merovine or its content suppliers and may not be used without our written permission.
10. Prohibited Use
You agree not to use this website for any unlawful purpose, to attempt unauthorized access to our systems, or to interfere with the operation of the website.
11. Limitation of Liability
To the fullest extent permitted by law, Merovine is not liable for any indirect, incidental, or consequential damages arising from your use of our website or products.
12. Governing Law
These Terms are governed by the laws of the Commonwealth of Kentucky, United States.
13. Changes to These Terms
We may update these Terms at any time. Continued use of the website after changes are posted means you accept the updated Terms.
Company Information
Company name: Merovine
Business Address: 9818 Collier Ln, Louisville, KY 40291, United States
Business email: support@merovine.com
Phone: +1 (404) 277-0880
Support Hours: Monday to Friday, 9:00 AM – 5:00 PM (EST)
Support Information:
Our dedicated customer support team is here to assist customers across the United States. We aim to respond to all inquiries within 24 hours on business days and are committed to providing fast, friendly, and professional support.